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Une équipe commerciale sympathique

OUR TEAMS

Objective No. 1:
Customer Satisfaction

Our primary goal, which guides every one of our actions, is the satisfaction of our customers. We understand that our success depends directly on the satisfaction of those who use our products. That is why we are committed to providing paints of the highest quality, delivering exceptional customer service, and listening to our customers at every stage of their journey with us.

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Collaboration and Synergy

At Somefor, we firmly believe in the power of collaboration and synergy. Our teams work hand in hand to ensure that every aspect of our business contributes to a common goal: customer satisfaction. Smooth communication between our research and development, production, customer support, and sales teams is the key to our success. This synergy enables us to anticipate our customers’ needs and respond promptly.

The Importance of Feedback

One of the pillars of our customer-centric approach is feedback collection. Our teams are constantly attentive to our customers’ feedback, whether it concerns their specific needs, concerns, or suggestions for improvement. This feedback is invaluable and fuels our continuous improvement process. Thanks to effective feedback gathering, we can remain flexible and adaptable in an ever-changing world.

Somefor's Commitment

At Somefor, our commitment to our customers is more than just a slogan. It is a reality that each of our employees embodies every day. We take pride in creating products that beautify and protect, but we are even more proud to build trusting relationships with our customers.

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