OUR TEAMS
Objective No. 1:
The Satisfaction of Our Customers
Our primary goal, the one that guides our every action, is customer satisfaction. We understand that our success depends directly on the satisfaction of those who use our products. That is why we are committed to providing the highest quality paints, offering exceptional customer service, and listening to our customers at every stage of their journey with us.
Collaboration and Synergy
At Somefor, we strongly believe in the power of collaboration and synergy. Our teams work hand in hand to ensure that all facets of our business contribute to a common goal: customer satisfaction. Seamless communication between our R&D, production, customer support and sales teams is the key to our success. This synergy allows us to anticipate our customers' needs and act quickly to meet them.
The Importance of Feedback
One of the pillars of our customer-centric approach is feedback. Our teams are constantly listening to our customers’ feedback, whether it’s their specific needs, concerns or suggestions for improvement. This feedback is invaluable and fuels our continuous improvement process. With optimal feedback, we can remain flexible and adaptive in a constantly changing world.
Somefor's Commitment
At Somefor, commitment to our customers is more than just a slogan. It’s a reality that each of our employees embodies every day. We pride ourselves on creating products that beautify and protect, but we’re even more proud of creating trusted relationships with our customers.